Store Manager (W)  

Rymnet Solutions Sdn Bhd

  • Managing and overseeing shop operations, developing a routine for opening and closing, ensuring efficient functioning of the shop, managing the sales floor and providing maximum profitability
  • Implementing human resource duties including recruiting, hiring, training and firing, managing schedules, assigning responsibilities and setting sales quotas and performance management based on metrics
  • Administrating accounting functions, meeting monthly, quarterly and annual sales and financial targets, managing the budget and generating payroll by adhering to payroll policy
  • Controlling inventory to ensure sufficient stock, daily and weekly counts, rotated and changed by season, shop specials or sales
  • Enforcing exceptional customer service, setting criteria for staff, establishing security and safety measures, creating emergency and lock-down strategy and ensuring health and safety compliance
  • Managing loss prevention through security requirements and monitoring strategies, auditing paperwork and inventory levels and appropriately handling broken or damaged merchandise

• Coaching skills to train and mentor staff on company standards, effective sales techniques and product knowledge to attain performance-based results and team development
• Programme design skills to motivate employees to increase sales
• Extensive computer skills in POS, ERP and Netsuite, Epos Now, Lightspeed Retail or an equivalent for shop management, inventory and staff management
• Product display creation skills and cleanliness to maintain presentable shop image
• Excellent communication and interpersonal skills to deal with people and companies, problem solve and relay staff duties and instructions
• Exceptional decision-making and problem-solving skills to make quick decisions, deal with staff or vendor problems and resolve conflict
• Customer service skills to help generate marketing programs to increase sales and retain a customer base
• Faultless skills in maths and analytic knowledge with the ability to generate financial records and properly manage cash and budgets

  Spoken Language:  English

  Written Language:  English