We are looking for a highly capable IT support specialist to provide technical assistance to our staff. In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data. You will also be required to advise on IT equipment upgrades.

To ensure success as an IT support specialist, you should possess extensive experience in providing information technology support in a fast-paced environment. Top-notch IT support specialists contribute to increased productivity by ensuring that company IT systems run efficiently.

• Providing technical support to all employees,and to clients, end users and relevant stakeholders
• Assisting with a wide range of issues,including connection problems, data access, network failures, poor computer performance and cloud migration
• Commissioning and installingupgrades, repairs, maintenance programmes and data transfers
• Solving problems with various appliances, including printers, scanners, desktop and laptop computers, handheld devices, and servers
• Creating IT tickets via ticket-tracking softwareand monitoring progress of individual task pathways

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